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Help and Support

 

 

Currently you can email us with questions you may have about your car. We will try to respond in a timely matter and help where we can. You can also select from the links below as to questions and topics that have already be answered and discussed.
If you want more info, Check out the Car Care's Council Website:

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Email Questions here

Current List of Answered Topics:

Do I really need to change my oil at 3,000 miles, and if so, why?

How and when and why do I rotate my tires?

Do I really need to change my oil at 3,000 miles, and if so, why?

There are a few good reasons to change your oil on time.
First, a little background on oil. Today's multi viscosity oil (10w30) has the ability to properly lubricate the engine in all temperatures. It does this by being able to change from say a 5 weight oil to a 30 weight oil as temperature and load demands increase. The base manufactured oil could not do this, it simply was a 30 weight oil (or whatever the design was for that oil 10w, 30w, 50w etc). With the addition of additive packages called Long Chain Polymer additives, the oil now has the chemical ability to better lubricating the engine by adjusting itself. As most oils near the 3,000 mile mark, most of the oil additives that were installed deplete. In addition to not being able to properly lubricate the engine due to a loss of viscosity changes, it also losses its ability to keep dirt from settling, keep foaming from happening and to keep carbon from forming. It doesn't take long for dirty oil to start doing damage to an engine.

Consider also the filter.
The oil filter has a pretty simple but important part; keep dirt from circulating to areas that it should not be in. A couple serious things can happen if an oil filter becomes clogged or slow to filter. First, a restricted filter limits the amount of oil that can flow through it. When this happens to extreme, some manufactures have built in an oil by pass feature. Dirty oil is better than no oil, but dirty oil is pretty bad. Second, an aged, dirty filter can start to deteriorate inside. The paper media used for filtering can, over time, become completely useless and flow debris right through. Bottom line, the oil isn't getting filtered.

Its a simple cheap insurance policy, change your oil.

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How and when and why do I rotate my tires?

HOW- The Tire and Rim Association has determined that the best tire rotation for cars and light trucks with passenger type tires is the Modified X pattern. The rotation is performed by moving the drive wheels to the non-drive wheels and crossing the non-drive wheels to the drive wheels (in a FWD drive car, the drive wheels are the front). If you have 4 wheel drive or all wheel drive the acceptable method is to cross all for wheel in an X pattern. If you have directional wheels or rims the only method is to move the fronts to the rear and the rears straight to the front. some cars with Tire Pressure Monitoring Systems will need to have the TPMS reset.

WHEN- The normal time to rotate tires is about 6,000 miles. This is easiest because it will coincide with every other oil change. It wont hurt to do it sooner, perhaps every oil change but its not necessary.

WHY- Tires on a car experience very different loads and conditions being in the four different positions. Because of this, tires need to be rotated to experience the same wear conditions. This allows the tires to wear as evenly as possibly. Its always better to buy a matched set of 4 tires than trying to match up only 2 tires. Having four evenly worn tires allows a car to operate and handle more properly.

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